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Careers

Please email your resume to hr@questionlab.com

  • Experience – 1 - 3 years of work experience in primary research/ sampling (quantitative research)
  • Qualification/Certification – A Graduate or Post Graduate professional, preferably from research or sampling industry

Key Objectives

The position's objective is to provide project delivery support to the clients across different research companies and regions for the Client Services. The position is at the core of execution and entails assisting the team with the effective delivery of the project.

Responsibilities

  • End to end online sampling project management ensuring quality throughout the processes
  • Review questionnaires and use it to apply relevant quotas, targets and screening at our end
  • Test surveys before releasing sample
  • Set timelines to meet overall project timelines and manage deliverables to meet client schedules
  • Monitor on-line survey deployment; provide updates to the clients on project progress, problem-solving when Projects are not meeting client expectations
  • Regular discussions with clients and partners on phone and email

Personal Success Characteristics

  • High level of positive attitude
  • Effective time management skills
  • Ability to communicate effectively (in written and verbally) with senior client stakeholders. Should be able to speak fluent English with our clients based out across North America, Europe and other International regions.
  • Self-starter, enthusiastic, keen to learn and take on extra responsibility
  • Good attention to detail
  • Professional approach to problem solving
  • Good decision-making abilities on the job
  • Accustomed to working to tight deadlines
  • Able to move seamlessly between a diverse set of tasks

Skills/Experience

  • Strong MS Word, Excel, PowerPoint skills and eager to learn new applications
  • Good cultural fit, conceptual thinker, team player

Job Location/Timings

The position is remote (Work from home) covering 10 PM IST to 7 AM IST (Mon - Friday)

  • Experience – 4+ years of work experience in sales or account management
  • Qualification/Certification – College degree preferred

Responsibilities

  • Help manage bids and provide excellent customer service
  • Respond to client requests in a timely manner
  • Develop and deliver quotes to customers interacting with them and negotiating pricing
  • Coordinate with our project team to bring a won proposal into field
  • Support our Sales managers in their account interactions
  • Work to open new leads and convert them into buying accounts
  • Look into to past relationships to leverage new accounts
  • Manages great customer relationships built on trust and a history of excellent results
  • Is expert at discovery and understands the client's needs beyond the details of a quote and leverages knowledge to uncover additional needs we can meet.
  • Maximizes efficiency by executing bids effectively and in a timely manner
  • Driving outstanding outcomes through seamless collaboration and communication with larger sales and client service teams
  • Always seeks competitive insights and intelligence to inform the company of challenges and opportunities in the marketplace

Skills and Attributes

  • Focus on delivering excellent customer results
  • Need to be highly responsive to customer needs and deliver excellence on every bid
  • Communication skills – you will be interacting with high level clients
  • Ability to negotiate to maximize margins
  • Ability to work in a very fast paced high rewarding environment
  • Experience – 10+ years sales experience with Proven Business Development representative
  • Qualification/Certification – BA/BS degree or equivalent preferred

About the job role

Questionlab is looking to hire a motivated Sales Director that thrives in a fast-paced, dynamic selling environment. Questionlab is rapidly growing, and this would be a great opportunity to advance and continue your career. The candidate will play a fundamental role in our growth objectives, and you will be integral part of the success. Looking for someone who is a self-motivated and willing to turn over every rock to uncover a new opportunity. If you are looking for a change this would be an excellent move in the right direction.

Responsibilities

  • Achieve and exceed monthly and quarterly revenue goals and performance goals
  • Identifying new sales opportunities and revenue
  • Uncover and open new prospects and lapsed customers.
  • Reach out to your past contacts and clients to continue the relationship with Questionlab
  • Deep understanding of customer needs and requirements.
  • Must be a hunter and willing to make the call to open new business
  • Use LinkedIn and other MR databases to identify and open new accounts

Skills and Attributes

  • Must have held a previous sales quota with a track record of over-achieving
  • Must have sole Online Market Research Preferably Sample (Consumer, B2B, Healthcare)
  • Comfortable to C-Level/Owner roles within small and mid-size companies.
  • Excellent communication skills (both verbal and written)
  • Willing to travel a few days a quarter if needed to open a new account or visit existing
  • Ability to present a sales deck and give a web presentation
  • Strong listening and presentation skills
  • Experience – 2 – 5 years of coding experience
  • Qualification/Certification – B. Tech / B.E / M.C.A
  • Job Types – Full-time, Permanent

Responsibilities

  • Writing back-end code and building efficient PHP modules.
  • Developing back-end portals with an optimized database.
  • Troubleshooting application and code issues.
  • Integrating data storage solutions.
  • Responding to integration requests from front-end developers.
  • Updating and altering application features to enhance performance.
  • Desired Candidate Profile
  • Knowledge of PHP web frameworks including Laravel, CodeIgniter
  • Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
  • Understanding of object-oriented PHP programming.
  • Proficient with code versioning tools including Git, SVN.
  • Familiarity with SQL/MySQL databases.
  • Experience with Linux OS is preferred.
  • Good problem-solving skills